Terms of service

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Effective Date: 4/12/2023

Introduction

These Terms and Conditions govern your use of our website and the purchase of our digital goods. By using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

Definitions

Throughout these terms:

  • “Website” refers to DoubleG at https://DoubleG.pro.
  • “User” or “You” refers to any person who accesses or uses our website.
  • “Digital Goods” refers to the various gaming platform accounts and games available for purchase on our website.
User Eligibility

By using our website, you affirm that you are at least 18 years old or have legal capacity for online purchases. Our services are available to users from any part of the world without any geographic restrictions.

Product Information and Pricing

DoubleG offers various digital goods for different gaming platforms and games. Prices are denominated in USD, and processing fees apply to all products, depending on the chosen payment method. As all products are delivered digitally, no shipping costs apply. We strive to provide accurate product descriptions and prices; however, we disclaim responsibility for any inaccuracies that may occur.

Order Placement and Acceptance

To place an order on our website, simply add the desired product to your cart, fill out the checkout form, choose a payment method, and proceed with the payment. By placing an order, you confirm that you have read and understood the product description and the relevant information provided. You also acknowledge and accept our Terms and Conditions, Privacy Policy, Cancellation Policy, and Refund Policy.

DoubleG reserves the right to cancel or refuse any order at its discretion.

Payment and Billing

We accept payments through credit or debit cards and PayPal.
For billing and payment processing details, please refer to the respective payment gateway.

Refunds can only be issued for orders that have not been marked as completed. Refund processing fees are not refundable unless the reason for the refund is a fault of DoubleG. Products that have already been delivered via email cannot be refunded. For more information, please refer to our Refund and Return Policy.

Payments and Fraudulent Risk Management

DoubleG is committed to providing a secure and trustworthy shopping experience for all our users. To maintain the integrity of our platform and protect our customers from fraudulent activities, we employ rigorous payment verification procedures.

Every transaction made on DoubleG is closely monitored for any signs of suspicious activity. If a transaction is flagged as potentially fraudulent, the customer will be required to undergo a verification process. By making a purchase on DoubleG, you agree to cooperate with our verification procedures if your transaction raises any suspicion.

During the verification process, we may request additional documentation to confirm the legitimacy of the purchase. This documentation may include photographs of the credit or debit card used for the transaction and a valid personal identification document. Our dedicated team at DoubleG will carefully review the provided information. If the documentation is in line with our verification standards, the order process will continue smoothly.

Rest assured that the information you provide during the verification process will be managed safely and securely, in accordance with our Privacy Policy. It will only be used for verification purposes and will not be shared with third parties for any other reasons.

Additionally, please note that cancellations and refunds resulting from the verification process will be managed in accordance with our Refund and Cancellation Policy. We appreciate your cooperation and understanding as we work together to maintain a secure environment for all DoubleG users.

Delivery

All products are delivered digitally via email. The delivery timeframe varies depending on the specific product purchased and can be found in the product’s description. No additional cost applies to delivery.

DoubleG is responsible for timely delivery. If an order experiences a delay, the customer may receive a full refund upon request.

Intellectual Property

The website’s content and trademarks are the property of DoubleG and are protected by intellectual property laws. Unauthorized use or reproduction of any website materials is strictly prohibited.

User Conduct and Prohibited Activities

Users must abide by the following guidelines while using our website:

  • Refrain from engaging in any illegal or harmful activities.
  • Avoid attempting to access restricted parts of the website or interfere with its operation.
  • Do not use stolen credit or debit cards to make purchases or initiate chargebacks after product delivery.
Termination of User Accounts

DoubleG reserves the right to terminate user accounts if any prohibited activities or fraudulent behavior are detected. In the event of using stolen payment methods or initiating chargebacks after product delivery, DoubleG will attempt to recover the products, and the user’s account will be deleted, with access to the website blocked.

Dispute Resolution and Governing Law

Any disputes arising from the use of our website or services shall be resolved through arbitration or mediation in accordance with applicable laws.

Limitation of Liability

DoubleG disclaims any warranties or guarantees regarding our digital goods and shall not be liable for any damages arising from the use or misuse of our website or products.

Indemnification

By using DoubleG, you agree to indemnify and hold us harmless from any claims, losses, or liabilities arising from your actions on our website.

Modifications to Terms and Conditions

DoubleG may update or modify these Terms and Conditions from time to time. Users are encouraged to review the terms periodically for any revisions.

Severability

If any part of these terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and DoubleG regarding the use of our website and supersede any prior agreements or understandings.

Contact Information

If you have any questions, concerns, or inquiries, you can contact us at: